Hotel Design, Procurement & Project Management
Every great hotel has a story behind it. We help you tell your story in the most expressive and interesting way possible using our VVE approach – Vision, Value and Execution.
We start by understanding your vision. What are you trying to accomplish? Then we think about your guests – what emotions do you want them to feel as they walk through your hotel and experience it’s different areas? The answer to those fundamental questions allows us to start crafting a unique vision for your hotels. Using colors, textures, finishes and shapes, we start bringing that vision to life, always with VALUE – the economics of the project in mind.
The Execution stage is where we bring this all together for you. We understand that key metrics like ADR, Occupancy and REVPAR drive your return on investment so our designs aren’t over engineered, frivolous or disconnected from reality.
There is significant complexity in delivering the FF&E scope of a hospitality project on time, on budget, correctly sequenced and in close collaboration with installation contractors. We speak from experience – managing over 100 large projects every year, we’ve seen a lot of things that can go wrong. While we can’t anticipate every possibility, we have developed an approach to project management called PACCS.
Plan, Act, Communicate, Care & Solve – is deeply rooted in our processes and culture and is our way of applying a systematic approach to reducing risk. Our combination of experience, a clear understanding that our customers hire us to find and fix problems and a continual investment in technology and people enable us to deliver successful projects. At the end of each project we ask one question – “Are you happy?” Our job isn’t finished until our customers answer with a definitive “Yes!”.
We source products from around the world, finding the right solutions to meet our customer’s needs and budgets. Our long experience and broad perspective in the hospitality industry gives us a deep understanding of manufacturing options, lead times and potential problems to be aware of. Our strategic supplier relationships allow us to get things done for our customers that would normally be impossible.
We understand that the lowest price isn’t always the best solution so we ensure on your behalf that whatever manufacturer we work with meets or exceeds our standards for quality, warranty, lead times, packaging, reputation and prior experience. For larger or more custom projects, we encourage our customers to start with a model room so all the elements of the room come together in one place and the quality of goods can be confirmed before a full commitment is made to a design or a manufacturer.
Moving FF&E from the manufacturer to the point of installation takes knowledge and experience. Snowhite’s Logistics team moves thousands of shipments every year, taking special care to ensure that the routing, and equipment are appropriate for the cargo. Casegoods for example can easily get damaged in transit but when a trailer with an air ride suspension is specified, the risk of damage goes down significantly.
Finding the best rates are also a focus for our logistics team. They routinely set up competitive bids to determine which carriers offer the best rates and evaluate their performance to determine which one is the most reliable. This gives us critical insights and ensures that we will get your FF&E delivered on time. Snowhite also offers FF&E installation from window treatments to total project installation services. Our installation partners work nationwide and no job is to big for them.